• FAQ’s

    We stand with Israel

    Birthright Israel Onward stands with the IDF and the Israeli security forces and maintains unwavering faith in the resilience of the Israeli people.

    Since October 7, Israel has been engaged in an ongoing conflict.  At the same time, large sections of the country have also reestablished a degree of normalcy alongside the conflict. After careful consideration, we believe that we can responsibly offer the Birthright Israel Onward experience for the summer of 2024, adjusted of course to enable participants to engage with Israel and Israelis in the current context. Please be assured that Birthright Israel Onward programs will proceed only if we are confident that we can provide a safe and meaningful experience.

    Below are some questions that are relevant to the current Swords of Iron-Hamas-Israel War, followed by our standard FAQ:

    1. What is Birthright Israel Onward’s Approach to Safety and Security?

    The safety and well-being of our participants is our primary operating principle and our foremost concern. In order to provide an enjoyable, meaningful and impactful experience, we aim to provide a safe environment by adhering to the IDF’s Homefront Command and similar security organization’s guidelines. At times, in order to further increase the security and safety of our participants, we even go beyond those guidelines.  

    2. When will I be told if my program is able to run or not?

    Participants will be informed approximately starting two months in advance of their program start date only if their program needs to be cancelled for safety and security reasons. We will only cancel programs prior to their inception if we believe there will be a full disruption in Birthright Onward Israel’s ability to operate our programs. We define “full disruption” when the Homefront Command’s instructions for civilian conduct and everyday life in Israel are so limiting that it becomes impossible to conduct our programs– from an educational, safety and security point of view.  This decision will be made if the security situation so warrants within the two-month window before the program’s start as well. Trip organizers will be in close touch with participants as these decisions are made.

    3. What is the refund policy if Birthright Israel Onward decides to cancel a program before its start?

    If Birthright Israel Onward determines we cannot run a program, the program fee would be refunded in full by the organizer.

    4. What is the refund policy if I decide to withdraw from the program, even if Birthright Israel Onward has not cancelled the program?

    Most Birthright Israel Onward programs have a policy to receive a 50% refund if the participant decides withdraws at least 65 days before the program begins but applicants should check with their program staff before paying their program fee to understand the policy for each program (and in most cases, the refund policy is in their acceptance letters).

     5. What if I decide I need to leave the program early?

    If participants choose to withdraw for security or other reasons in the middle of a program, they should inform their staff. The staff can assist them in making arrangements to leave, however the financial responsibility for the costs involved in changing their tickets, etc. is on the participant. Program fees cannot be refunded if the participant chooses to leave. They can in some cases request their participation & security deposit be refunded and it will be reviewed case by case basis.


    6. What happens if Birthright Israel Onward decides to end a program early due to safety and security concerns?

    In this case, Birthright Israel Onward will provide assistance to participants including moving participants temporarily to a safer location in Israel if required, helping facilitate the rescheduling of flights, including financial assistance in the coverage of costs involved with flight changes if needed for flights leaving Israel and the coordination of flights with airlines to allow for the return back to the country of origin of the participant. Birthright Israel Onward is not responsible for the costs of domestic flights within the country of origin. We strongly encourage participants to purchase travel and flight insurance. 

    7. Will the current situation in Israel affect my internship placement?

    The public and private sectors have been deeply affected due to recent events in Israel. For many of them, an Onward intern can provide extra added value this summer, given the impact of the conflict so far on Israeli businesses and the Israeli economy. An internship can be a way of helping Israel in this time of need.
    Some factors from the current situation may play into your internship placement process, companies and organizations have been affected in different ways, organizational needs have changed, manpower shortage, financial affects. All those and more will have an impact on the available fields of internships, employers’ response, and ability to commit in advance, positions available and more. We ask to come with an open mind and extra flexibility when working on your placement, as things are constantly changing in Israel at this time and will continue to change until the execution of our program.

    Updated February 6, 2024 

    If you have any questions, please do not hesitate to contact us at any time at info@birthrightisraelonward.com

    For information related to our volunteer program, please contact volunteer@onwardisrael.org or click here to learn more

     

     

     

     

    , or whether it will be combined with other program offerings. As this is a very fluid situation, this might not be the case in every program, and even if a program decision is to run during that window, Birthright Israel Onward reserves the right to reassess the situation as the program start date approaches keeping in mind that safety and security are our top priority. 

    3. What if I decide I need to leave early?

    If participants choose to withdraw for security reasons in the middle of a program, they should inform their staff. The staff can assist them in making arrangements to leave, however the financial responsibility for the costs involved in changing their tickets, etc. is on the participant. Program fees cannot be refunded if the participant chooses to leave. They can in some cases request their participation & security deposit be refunded and it will be reviewed case by case basis.

    4. Will the current situation in Israel affect my internship placement?

    The public and private sectors have been deeply affected due to recent events in Israel. For many of them, an Onward intern can provide extra added value this summer, given the impact of the conflict so far on Israeli businesses and the Israeli economy. An internship can be a way of helping Israel in this time of need.
    Some factors from the current situation may play into your internship placement process, companies and organizations have been affected in different ways, organizational needs have changed, manpower shortage, financial affects. All those and more will have an impact on the available fields of internships, employers’ response, and ability to commit in advance, positions available and more. We ask to come with an open mind and extra flexibility when working on your placement, as things are constantly changing in Israel at this time and will continue to change until the execution of our program.

    Updated January 31, 2024 

    If you have any questions, please do not hesitate to contact us at any time at info@birthrightisraelonward.com

    For information related to our volunteer program, please contact volunteer@onwardisrael.org or click here to learn more

     

     

     

     

    , or whether it will be combined with other program offerings. As this is a very fluid situation, this might not be the case in every program, and even if a program decision is to run during that window, Birthright Israel Onward reserves the right to reassess the situation as the program start date approaches keeping in mind that safety and security are our top priority. 

    3. What if I decide I need to leave early?

    If participants choose to withdraw for security reasons in the middle of a program, they should inform their staff. The staff can assist them in making arrangements to leave, however the financial responsibility for the costs involved in changing their tickets, etc. is on the participant. Program fees cannot be refunded if the participant chooses to leave. They can in some cases request their participation & security deposit be refunded and it will be reviewed case by case basis.

    4. Will the current situation in Israel affect my internship placement?

    The public and private sectors have been deeply affected due to recent events in Israel. For many of them, an Onward intern can provide extra added value this summer, given the impact of the conflict so far on Israeli businesses and the Israeli economy. An internship can be a way of helping Israel in this time of need.
    Some factors from the current situation may play into your internship placement process, companies and organizations have been affected in different ways, organizational needs have changed, manpower shortage, financial affects. All those and more will have an impact on the available fields of internships, employers’ response, and ability to commit in advance, positions available and more. We ask to come with an open mind and extra flexibility when working on your placement, as things are constantly changing in Israel at this time and will continue to change until the execution of our program.

    Updated January 31, 2024 

    If you have any questions, please do not hesitate to contact us at any time at info@birthrightisraelonward.com

    For information related to our volunteer program, please contact volunteer@onwardisrael.org or click here to learn more